Privacy Policy

1. Information We Collect

When you use RentRV, we may collect the following types of information:

• Account information: name, email address, phone number, and profile photo when you sign in via Google or email/phone verification.
• Booking information: rental dates, RV selection, add-ons, and booking history.
• Payment information: payment details are processed by third-party payment providers. We do not store your full credit card number.
• Usage data: pages visited, browser type, device information, and IP address collected automatically through server logs.

2. How We Use Your Information

We use collected information to:

• Create and manage your account
• Process and manage RV bookings
• Send booking confirmations and updates via email or SMS
• Provide customer support
• Improve our services and user experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• RV rental operators: to fulfill your booking (name, contact details, rental dates).
• Service providers: third-party services that help us operate (email delivery, payment processing, hosting).
• Legal requirements: when required by law, court order, or governmental authority.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (TLS/SSL), secure authentication, and restricted access to personal data. However, no method of electronic transmission or storage is 100% secure.

5. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking or advertising cookies.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing

To exercise these rights, contact us at hello@rent-rv.co.

7. Third-Party Services

Our service integrates with third-party providers including Google (authentication), Resend (email delivery), and payment processors. These services have their own privacy policies governing their use of your data.

8. Children's Privacy

RentRV is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of RentRV after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at hello@rent-rv.co.